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It seems that Havoline has a new policy that the driver must surrender their keys to their vehicle before the service will be performed. I have gone into Havoline express lube at least a hundred times. They informed me of this new Corprarate policy before today, at...
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rollo2016
rollo2016

It's the "one size fits all" method of many retailers---someone in corporate develops a policy rule and everyone falls in lockstep with the policy. Think requiring a cashier t...

1.5
I liked
  • Location
I didn't like
  • Corprate policy not explained
#1031723
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Havoline Xpress Lube, 2107 Richmond Ave, Houston, TX 77098 I would give this place zero 0 star if I could. Went for simple oil change NOT the case here! So called Assitant Mgr. James called me and ignorant Mother.F er twice. Rude in my face simply because I didnt need...
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1.0
#1015180
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I recently had my oil change at the 200 n Dixie freeway new Smyrna fla , I was very displeased with there service/ atatude they put the wrong oil in my truck it calls for 5w20 they put in 5w30 it is clearly visible on the oil cap after I payed for the change I noticed...
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1.2
#950021
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Do not let them touch your vehicle. I use 5w30 in my vehicle and always have according to the owners book. The put on my reciept that they used 5w30 and on the sticker put 5w20. I went back to have them fix the problem and was approched by and ex convict worker who...
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1.0
#937093
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Went in for an oil change. Went to the desk and was quoted $26, normal price was $36 but said he would do it for $26. Was told to pull car around back, did not even need to get out of the vehicle, which was nice. As he was filling out the information was told again...
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#892316
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Havoline Customer Care Review

Very poor service kindly action on these station no custumer dealing . Location havoline safora chowk near arif arcade Pso petrol pump
5.0
Details
Price Affordability
#864669
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Havoline Manager Review

Manager was very rude! Didnt even let me speak! And told me I was wrong with what I told him. Which I know I wasnt! Also keep putting synthetic in my car when not needed! Trying to make more money off of me! Ill never go there again!
1.5
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
#856059
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Havoline Oil Change Review from Houston, Texas
I came in for an oil change and they just took my car back and performed services... Didn't tell me about any prices or askew what kind of oil I wanted... No nothing... I get slammed with a $45 bill and asked the cashier about the 10% off returning customer deal and...
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Anonymous
Anonymous

Wow, some ôf these comments are just wrong. Did you give them a coupon before you checked out? sounds like you didn't. 10% customer return discount. Again did you look on th...

Anonymous
Anonymous

I'd trust your account of this a lot more if you weren't *** enough to have traveled to, entered, and been serviced at the Wrong shop, not even realizing the fact until paymen...

#850405
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We were travelling to Myrtle Beach from Ontario and when we pulled into our hotel in Kernersville, North Carolina on Tues. Mar 22 the brakes on our truck failed us. Fortunately there was a Havoline dealer next door. So early the next morning we drove our truck into...
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4.2
I liked
  • Mac and his staff
#823729
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Went into location on Jonesboro Rd, in Morrow GA. sat in line forever no one ever came to the car to say may I help you. I rolled my window and asked a male if the emission testing center was open which is at their facility, the male was extremely rude, started...
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2.0
#795289
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